Privacy Policy

Introduction

Incredible Little Sprouts Academy (“we,” “us,” or “the Academy”) is committed to protecting the privacy of the families we serve. This policy explains what information we collect through our website and parent app, how we use it, and the choices you have. By using our website or app, you agree to the practices described here.

Information we collect

We collect information you provide directly to us — such as when you submit an inquiry, schedule a tour, enroll your child, or communicate with our staff.

• Contact details (name, email, phone) for parents and guardians
• Child information provided during inquiry or enrollment
• Messages, forms, and documents you share with us
• Basic, non-identifying website usage information

How we use your information

We use the information you share to respond to inquiries, schedule tours, manage enrollment, keep families connected to their child’s day, and improve our programs and communication. We do not sell your personal information.

Children’s privacy

Protecting children is at the heart of everything we do. Any information about a child — including photos, videos, updates, and records — is treated as confidential. It is shared only with that child’s approved parents, guardians, and authorized staff, and is never made publicly accessible.

How we protect information

We use secure authentication, role-based access controls, and encrypted transmission and storage to safeguard the information entrusted to us. Access to family and child records is limited to authorized staff.

Third-party services

We may use trusted service providers (for example, to host our website or power our app) that process information on our behalf under appropriate safeguards. We do not share your information with third parties for their own marketing.

Your choices

You may request to review, update, or delete the personal information we hold about your family, or opt out of non-essential communications, by contacting us using the details below.

Contact us

If you have any questions about this policy or your family’s information, please reach out to us by phone or email — we’re glad to help.